FAQs

I think the best outcome happens when we focus on one crew at a time. Working around another vendor and their equipment can be tricky, especially since my shooting style involves moving through the home seamlessly and capturing multiple spaces in one shot.

In a pinch, I can make it work, but it can add some extra challenges and make things a bit more hectic for everyone involved.

We deliver your videos within 2-4 days. For larger properties or more complex shoots, 3-5 days, but always within a week.

Our goal is speed without sacrificing quality. Taking the right amount of time allows us to capture every detail and deliver the best possible result.

If the property isn’t ready when we arrive, we’ll need to reschedule, and a re-shoot fee would apply. Just make sure everything’s good to go, and we’ll be all set!

Absolutely! If the weather’s not working in our favor, just give us a heads-up at least 1.5 hours before the shoot, and we’ll be happy to reschedule.

But if we’ve already made the trip and you decide to reschedule onsite, there will be a re-shoot fee, so be sure to let us know ahead of time to avoid any surprises!

Amenities that can be captured from the property via drone are included in the video package! But if I need to drive to specific amenities (like a beach or local attractions), I’ve created an add-on called "Community B-roll" to give us the time we need to capture those extra shots. Easy peasy!

The video is yours, but it’s licensed exclusively to you. Sharing it with others is considered copyright infringement.

But don’t worry—just pass along our contact info to stagers or anyone else, and we’ll take care of the licensing directly with them.

We love a quiet, clear space for filming, so we recommend minimizing people on-site. If someone needs to be there, that’s totally fine, but please note too much activity might affect the final result. Less is more when it comes to creating awesome content!

We ask that everything be ready before we arrive so we can get right to filming. We’ll make small tweaks if needed, but the best way to get the best video is to have everything prepped before we get there.

Yes! All of our videos include awesome drone footage—unless the property is in restricted airspace (like near airports or military zones).

In those rare cases, we’ll apply for FAA clearance. If it’s denied, we’ll capture the exteriors from the ground, but don’t worry, it’s still going to look amazing!